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Privacy and Cookie Policy

Privacy Policy:

Here at Savannah Heating we take privacy seriously and will only use your personal information to administer your account.

Forms

When you submit a form we collect your first name, last name, email address and your message details so that we can correspond with you. At no time do we store any of this information in a database. (E.g. Once you send us your completed form, your information is transferred directly to us via email).

Google Analytics

We use Google Analytics to track visitors on this site.

Google Analytics uses cookies to collect this data.

In order to be compliant with the new regulation Google included a data processing amendment.

The data we collect will be processed anonymously and “Data sharing” is disabled.

We don’t use other Google services in combination with Google Analytics cookies.

Cookie Policy:

A cookie is a small file, which asks permission to be placed on your computer’s hard drive. Cookies helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. A cookie does not give access to the computer or reveal information other than the data you choose to share with us.

Purpose of using cookies

We use cookies to understand the customer’s needs and thereby provide a better service and, in particular for the following reasons

  • Internal record keeping
  • Improvement of products and services

Furthermore, we use cookies to ensure that the best user experience is provided on the website and display advertisement relevant for the customer. Cookies are used to “remember” when the customer’s computer or device access the website and allow web-based applications to respond to the customer individually. The purpose of the web applications is to tailor the required operations for the customer’s needs – likes and dislikes – by gathering and remembering information regarding the customer’s preferences.

Used cookies

Listed below are the main cookies that might be used by us when you enter the website.

  • Session ID cookie: Enables us to keep track of customer’s movement switching between pages in order for the customer not to be asked repeatedly for information already provided. This type of cookie allows the customer to proceed through numerous pages of the website quickly and easily without having to authenticate or reprocess each new visited area.
  • Load Balancer cookie: This type of cookie is essential in order to ensure that the website loads efficiently by distributing visits across multiple web servers. When distributed, the cookie does not contain personal information of the customer and the duration of use is limited to the customer’s visit on the website, hence the cookie is deleted when the web browser is closed.

Third parties may also set cookies. However, none of these third parties are able to collect personal data from which they would be able to identify a customer on an individual basis.

  • Web Analytics: These cookies track how visitors use the website in order to improve our services. For example, we use Google Analytics – a popular web analytics service – provided by Google. The customer can find more information regarding how these cookies are used on Google Privacy’s site.
  • Advertisement tracking: These cookies are used to collect non-personal information regarding the customer’s interaction with advertising on other websites prior to them arriving at our website and which advertisements are preferred by the customers. This information helps us to deliver advertisements relevant to the customer’s interests and preferences, control the number of times the customer sees a given advertisement and measure the effectiveness of advertisement campaigns.
  • Website testing: These cookies allow us to show different versions of the same page or feature on the website and thereafter track to see which version performs best. We use a cookie to manage which version to display when the customer visits the website. The specific variation that the customer will see is randomly chosen and no personal information is stored or tracked through this cookie.

Cookie control

You can choose to accept or decline all cookies used on the website. Cookies may, according to law not be used unless you have consented hereto. Your explicit consent will be requested in relation to your first use of the website and the applications. Furthermore, you have a right to access, modify or delete personal data disclosed by use of cookies. Most web browsers automatically accept the use of cookies. However, you may usually modify the browser’s settings to decline cookies if preferable. The “help function” within the browser should be able to guide you. Alternatively, you may visit http://www.allaboutcookies.org/ (available in English, Spanish, German and French). This website contains comprehensive information on how to make special settings on a wide variety of browsers. You may locate details on how to delete cookies from the computer (including those from this visit), as well as more general information regarding cookies. Please be aware of that modifications or declining of consent may prevent the customer from taking full advantage of the website.

Storage of cookies

The specific time of storage varies from cookie to cookie. However, the period is restarts whenever the website is visited.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information, which you provide whilst visiting such sites and such sites are not governed by this privacy policy. You should exercise caution and look at the privacy policy applicable to the website in question.